Guarantees
Four promises. In writing. With consequences.
A guarantee only means something if it costs the person making it. Here's exactly what we promise, exactly what happens if we miss, and exactly what we won't pretend to guarantee.
The 21-Day Launch Guarantee
JobSite and above
Your site goes live within 21 calendar days of kickoff — or we credit $1,000 for every week we run late.
Clock starts when we have content inputs and account access (we run a 90-minute kickoff to collect both). Typical agencies quote 8–14 weeks for less. We hit 21 days because the build system is productized — not because we cut corners.
The 60-Second Response Guarantee
Lead Engine and above
Every inbound lead — call, form, or chat — gets a substantive first response in under 60 seconds, 24 hours a day, 7 days a week.
Measured and reported monthly on your dashboard, with median and worst-case response times shown. Jobs go to whoever answers first; with us, that is always you.
The 90-Day Proof Guarantee
All systems
Before we start, we agree a measurable 90-day target in writing — lead volume, response time, or review velocity. If we miss it, we keep working at no monthly fee until we hit it.
Targets are set from your baseline, not fantasy numbers. We don’t guarantee revenue — nobody honestly can — we guarantee the behavior of the system and measured improvement against your own starting point.
The You-Own-Everything Guarantee
All systems, always
The code, the domain, the ad accounts, the CRM data, the content — all of it belongs to you, in writing, from day one.
If you leave, everything comes with you within 10 business days, with handover documentation. Agencies that hold websites hostage need contracts to keep clients. We use results.
What we won't guarantee — and why you should care
We will never guarantee a revenue figure, a Google ranking position, or a specific number of leads before we've measured your baseline. Anyone who does is either guessing or lying, and both cost you money. What we guarantee is the behavior of the system — speed, response, measurement, ownership — and improvement you can verify on your own dashboard.
Hold us to all four.
Book a call, get your baseline measured, and get every one of these guarantees in your agreement — not in a footnote.